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At timesence.shop, we take great care in delivering high-quality watches to our customers. Please read our Refund and Returns Policy carefully before placing an order.
1. No Refund Policy
We do not offer refunds after the order is placed and payment is made, except in the cases mentioned below.
2. Return & Replacement Conditions
You may request a replacement if:
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You received a damaged or wrong product.
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The watch you received is not working on arrival.
3. Return Request Process
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You must contact us within 24 hours of receiving the product.
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Provide clear unboxing video proof showing the issue.
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Without unboxing video, no return/replacement will be accepted.
4. Return Shipping
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If the return is approved, you must send the product back to our return address.
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Customer bears the shipping cost unless we sent the wrong or damaged item.
5. Contact
For return or replacement requests, contact:
đ§ Email: info@timesence.shop | phone- +8801816947740
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đ§ āĻāĻŽā§āĻāĻ˛: info@timesence.shop | phone- +8801816947740